Answers to the questions people ask most.
Organized by topic, so you can find what you're looking for quickly.
General
We're a financial relief platform that helps people find a real, structured way out of overwhelming debt. We work directly with you, not as a referral service pointing you elsewhere.
No. Checking your eligibility and starting an application is completely free, and it doesn't commit you to anything.
You get one dedicated contact who knows your case, full visibility into your status at every stage, and honest guidance, even when that means recommending a different program or telling you something isn't the right fit.
Eligibility
You don't need to know ahead of time. Answer a few questions when you check your eligibility, and our team will help point you toward the right program based on your actual situation.
No. Checking if you qualify does not affect your credit score. We'll always tell you clearly before any step that could.
We'll be honest with you if that's the case, and where possible, point you toward other resources that might help.
Documents
It depends on your specific situation and program. Once you start your application, we'll show you exactly what's needed, and you can upload everything securely from your dashboard.
Everything is uploaded directly through your applicant dashboard, no email attachments needed. It's secure, and you can track what's been received and approved.
We'll tell you exactly why and what's needed instead, so you can resubmit quickly without confusion.
Your Application
Most people hear back from our team within 24 to 48 hours of submitting their application. Every situation is different, and we'll keep you updated the whole way.
Yes. Your dashboard shows exactly where things stand at every stage, and you'll be notified anytime something changes.
Yes, you can message our team directly through your dashboard and get real answers, not a scripted response from a general support line.
Yes. Your information is kept secure and confidential, and we never share it without your permission.